Knowledge Base

Customer User Manuals

End-user and supervisor manuals

Processing payments using TESS Payment Gateway

Manuals for setting up integration with TESS payment gateway to accept credit card payments and reconciliation

Employee Gratuity Calculation

Step-by-step guide to setup employee end of service calcluation based on Qatar labor law.

Managing TracCar subscriptions

This guide is specific to OUN customers that have the TracCar subscription management app installed

Zakat Calculation

A user guide to configuring the company Zakat calculator based on Qatari accepted Sharia practices for limited liability companies

Bank Salary Processing File (SIF) Generation Guide

This guide provides a comprehensive walkthrough for configuring the employee information needed in SIF files, creating employee and company bank accounts, and the process of generating SIF files for salary payouts.

ClefinCode WhatsApp

The ultimate guide to using ClefinCode WhatsApp. This guide provides both the administrator and enduser manuals.

Reporting Issues with ERP System

This guide is your gateway to contacting our support team. Shall you have any inquiry, need support with fixing an issue with using the system, or simply have a suggestion, raise an issue and our team will contact you as soon as possible